Support & Contact
Need help, have a question, or want to report a problem with the app or its content? We're happy to help.
Email: underdogapp.contact@gmail.com
We aim to respond to all support requests within 2 business days. Reports of objectionable content or abusive behaviour are reviewed and acted on within 24 hours.
Contact SupportFrequently Asked Questions
What is UnderDog?
UnderDog is a swipe-to-discover app that helps you find rescue and shelter dogs available for adoption near you. Swipe right to save a dog to your matches, then tap "Fetch" to visit the rescue's page and start the adoption process.
How do I report an inappropriate listing?
Open any dog and tap the flag / report icon, or use the block option, to flag content you believe is objectionable. You can also email us directly. We review every report within 24 hours.
How do I delete my account?
In the app, open the account menu (person icon, top right) and choose Delete Account. This permanently removes your account and all associated data. You can also email us to request deletion.
How is a dog added to the app?
Rescue organisations and charities can register through our onboarding form to list dogs in their care. All listings are subject to our content policy.
Policies
By using UnderDog you agree to our Terms of Use (EULA) and Privacy Policy.